All orders will be processed within 72 hours from the date of order at the shown prices and delivery conditions to the given address. Delivery dates are without obligation. For binding delivery dates a written guarantee is necessary. Please notice that different causes can highly effect the delivery dates. Our products are handmade in the Netherlands and therefore there is a risk that our products are not in stock. In principle we notify you immediately when you purchase an item at our shop. If not you will be notified by email.

Netherlands

Next business day
Bags & Accessoires€ 4,95
Trolley Bags – Free

Europe

Within 4 business days
Bags & Accessoires – 11 Euros
Trolley Bags – 20 Euros

Please note: Deliveries to Norway and Switzerland may be subject to customs delays outside of our control. We cannot be responsible for any customs or import charges placed on your delivery.

United States

Within 5 business days
Bags & Accessoires – USD 21
Trolley Bags – USD 75

Rest of the world

Within 5 business days
Bags & Accessoires – USD 21
Trolley Bags – USD 75

Please note the International Express service for the rest of the world is a 5-business days service to all major countries and cities, with outlying areas possibly taking some additional days. Delivery times as such cannot be guaranteed. For further information, feel free to contact us by email at sales@jannissima.com .

If applicable, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

All deliveries to countries outside of the European Union may be subject to additional costs such as taxes, duties, import fees and custom fees as mentioned in Terms & Conditions chapter 4 Prices and Payment. If you are unsure if this applies to please contact your local government or your post office. You can get an indication via the following website as well: www.dutycalculator.com

The advised dates of delivery may change because of events beyond our control.

If a parcel is returned, because the address was incomplete or incorrect, because you refused to accept it or because you didn’t pick it up at your post office in time, you will be charged for all shipping costs.